kcdronesllc.com only accepts “buyer’s remorse” returns of packages within 30 days of the order date. We do not accept returns for drones or drone parts that are not working.
For “buyer’s remorse” returns, please notify us within 30 days of the order date of your intention to return a package in order to receive a return authorization from us and instructions on where to ship the package. We do not accept “buyer’s remorse” returns after 30 days of the order date, regardless of reason – even if it took more than 30 days for you to receive it. Any packages that are returned without a return authorization will be refused and the customer will be responsible for the return shipping back to them, as well.
In addition, customers are responsible for the cost of returning packages to us as well as our original cost to ship the package to you, whether you received “free shipping” or not. In other words, shipping is only free to customers who keep their purchases.
Refunds will be processed in the amount of the original order.